NETIZEN

Built in Kampala for Ugandan communities

See a problem in your community? Report it in minutes.

Netizen lets you photograph blocked drainage, broken roads and other local issues, pin the exact location, and send it to the authority that should fix it.

Get it on Google PlaySee how it works
The Netizen app's Report a Civic Issue screen, with category, description, photo and location fields

How Netizen works

Three simple steps from spotting a problem to getting it in front of the right people.

  1. Describe it

    Choose an issue category, describe the problem in up to 250 characters and add a photo as proof.

  2. Pin it

    Your location is filled in for you, and you can edit it, so the problem can be found on the ground.

  3. Route it

    Netizen directs the report to the relevant local authority contact, using public information.

Live Map

Your neighbours may have already reported it. Just upvote.

The Live Map shows where issues were reported from. More upvotes show that more people are affected, and nearby residents get a warning before they run into the problem.

  • No duplicate reports. If someone has already reported the problem, upvote it instead of filing it again.

  • Warn each other. See how close you are to a broken road or a flood, and change direction before you reach it.

  • Only what is near you. Netizen uses your location to show issues in your area, not the whole city.

Illustration of the Live Map: you in the centre of a nearby area, with reported issues shown as orange pinsFlooded road aheadReported near youUpvote

What you can report

Anything that affects your neighbourhood and needs the attention of local authorities.

  • Drainage & flooding

    Blocked channels, open drains and standing water.

  • Roads & infrastructure

    Potholes, damaged bridges and broken walkways.

  • Sanitation & waste

    Illegal dumping and uncollected garbage.

  • Public lighting & safety

    Faulty streetlights and unsafe public spaces.

Independent, and clear about your data

Netizen is a privately developed platform by Broadwing Consulting. It is not operated by, or affiliated with, the Government of Uganda or any local government. Authority contact details come from publicly available information.

Read the privacy policy

  • Encrypted in transit

    Your reports travel over secure connections.

  • Nearby issues only

    Your location is used to show you issues in your area.

  • Delete your data

    You can ask for your data to be removed.

Run by the community, for the community

Netizen is meant to be run within a community. Open the Support tab in the app and donate with Mobile Money to help keep the app running.

Open the app to donate

Help fix what is broken in your neighbourhood

Download Netizen, report your first issue and see what is happening around you.

Get it on Google Play